Episodes

20% of enterprise website traffic is already coming from AI agents rather than humans, and that traffic converts at 38% more revenue per session than human visits. Within a year, Jeff Lunsford expects that number to reach 50%. Jeff, CEO of Tealium, joins Craig Smith to explain what this shift actually means for every business with a digital presence, and why the companies that will win are the ones...

Every business in the world has to procure things, and for most of them, that process is slow, manual, and full of money left on the table. Rujul Zaparde, co-founder of Zip, joins Craig to explain how his company is using AI Superagents to change that: from autonomously redlining contracts and running supplier RFPs, to pushing approved data directly into enterprise systems like SAP and Oracle. With...

What if you didn't have to choose between ChatGPT, Claude, and Gemini, and instead, the platform chose for you? That's the core idea behind Trioma, a vertically integrated AI ecosystem built by Iskander and his team in the UAE. Craig Smith sits down with Iskander Malikov, Co-founder & CEO of Trioma, to unpack how Trioma's orchestration engine routes prompts across 65 models, why token price is a mi...

Craig Smith sits down with Ilya Sutskever - Co-Founder and Chief Scientist at Safe Superintelligence Inc. & former chief scientist at OpenAI and one of the primary minds behind GPT-3, GPT-4, and the deep learning revolution that preceded it - for a conversation that covers the intellectual history of deep learning and the hardest current questions simultaneously. Ilya's most important argument is o...

Everyone assumes AI in customer operations means fewer people and lower costs. The data from 700 customer operations leaders is more complicated, and more honest. Dan O'Connell, CEO of Front, joins Craig Smith with findings from a survey of customer support, service, and account management leaders that reveal what's actually happening as enterprises deploy AI at scale, and the central finding is a ...

Ukraine tracks every confirmed drone kill with video evidence, deduplicates the data to prevent double-counting, converts verified strikes into e-points, and delivers newly ordered weapons to frontline units in two weeks instead of twelve months. Andrii Hrytseniuk, CEO of Brave1- Ukraine's government defense innovation agency - joins Craig Smith to explain in precise operational detail how what sta...

One in four patients currently being considered for life support withdrawal may actually be fully conscious, they just can't signal it. That single finding, from a landmark New England Journal of Medicine study, is the practical stakes behind one of the most philosophically rich conversations in this series. Dr. Christof Koch - former president of the Allen Institute for Brain Science, 25-year coll...

The AI systems guiding Ukrainian combat drones aren't running on expensive Nvidia chips. They're running on a Raspberry Pi Zero - a $15 hobby computer - and that single detail tells you more about how Ukraine's drone war is actually being fought than any headline about AI weapons. Craig Smith sits down with Alex Liannoy, CTO of NORDA Dynamics, for a technically specific and operationally candid con...

The first armed drone Ukraine ever fielded wasn't built in a factory or procured from a defense contractor. It was built in four months by a network engineer using a Starlink terminal and a large agricultural quadcopter frame, and the man who built it, Maj Phoenix, co-founder of Lasars Group, joins Craig Smith in Kyiv to explain exactly how it happened and what the battlefield looks like now. The c...

Most companies investing in AI visibility are optimizing for the wrong thing. Being cited by an AI response and being recommended by an AI response are completely different outcomes, with click-through rates that differ by a factor of 70. Tim Sanders, Chief Innovation Officer of G2 and executive fellow at Harvard's AI Institute, joins Craig Smith to explain the hidden mechanics behind how ChatGPT a...

Every major data breach in the last 30 years shares the same root cause: the data inside the wall was never protected, only the wall. And AI frontier models are now making that wall easier to breach than ever, scanning codebases externally to discover undisclosed vulnerabilities and write exploits before anyone knows the hole exists. Trent Telford, Chairman, CEO & Founder of Qanapi, joins Craig Smi...

Every AI model in production today has the same hidden tax: doubling the context window quadruples the compute. That's what quadratic compute complexity means in practice, and it's the reason enterprises are spending most of their AI engineering budget on context management rather than on the actual problems they're trying to solve. Alexander Whedon, co-founder and CTO of Subquadratic, joins Craig ...

In 2023, General Cherry started making 10 drones a month. Today they're approaching 100,000. Marko Kushnir, communications director of one of Ukraine's top-five drone manufacturers, joins Craig Smith for one of the most operationally specific conversations available about what drone warfare looks like at industrial scale, from the daily feedback loops with front-line units that drive product iterat...

A Ukrainian entrepreneur who spent 14 years building cameras for pets pivoted to building cameras that down Shaheds, and is now building the autonomy software that could define how wars are fought for the next generation. Yaroslav Azhnyuk, co-founder of Fourth Law, joins Craig Smith in Kyiv to explain why Ukraine has become what he calls the Defense Valley or the Florence of Defense: a dense, fast-...